A culture of compassion in every consultation.

At Clinica, we are committed to maintaining the highest standards of privacy, confidentiality, and data protection for all our patients and clients.

Confidentiality of Information

All patient and customer information is treated with strict confidentiality. Medical records, personal details, and diagnostic results are securely stored and accessed only by authorized healthcare professionals for the purpose of providing medical care and related services.

Data Security

We implement robust security measures to safeguard all information against unauthorized access, loss, or misuse. Our systems and processes are designed in accordance with applicable healthcare regulations and data protection standards.

Use of Information

Patient information is used solely for medical consultation, diagnosis, treatment, laboratory processing, and administrative purposes. Information will not be disclosed to third parties without patient consent, except where required by law or for essential medical referrals.

Consent

By receiving services at Clinica, patients provide consent for medical evaluation, diagnostic testing, and necessary procedures as advised by healthcare professionals. This includes consent to share relevant medical information with partner institutions for referral or further treatment when required.

Referrals & Partner Institutions

In cases requiring advanced or specialized care, Clinica may coordinate with partner hospitals and visiting specialists. Relevant medical information may be shared securely to facilitate continuity of care, subject to patient consent.

Patient Rights

Patients have the right to access their medical records, request corrections, and withdraw consent for certain uses of their information, in accordance with applicable laws and policies.

Clinica is dedicated to ensuring that all patient information remains private, secure, and handled with the utmost professionalism and discretion at all times.

Acceptance of Terms

By accessing and using the Clinica Maldives website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please discontinue use of our website.

Services Information

The information provided on this website is for general informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional for medical decisions. Service availability, pricing, and scheduling are subject to change without prior notice.

Appointments & Cancellations

Appointments booked through our website, phone, or WhatsApp are subject to availability. Patients are expected to provide accurate personal and medical information during booking. Cancellations should be made at least 4 hours prior to the scheduled appointment time.

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Clinica Maldives (Novi Dom Pvt Ltd) and is protected by applicable intellectual property laws. Unauthorized reproduction or distribution is prohibited.

Limitation of Liability

Clinica Maldives makes every effort to ensure the accuracy of information on this website. However, we do not guarantee that all information is complete, current, or error-free. Clinica shall not be liable for any direct or indirect damages arising from the use of this website.

Third-Party Links

This website may contain links to third-party websites. Clinica is not responsible for the content, privacy policies, or practices of any third-party sites.

Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the Republic of Maldives. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of the Maldives.

Contact

For questions regarding these Terms of Use, contact us at [email protected] or call +960 333 4554.